STAFF PORTAL

Warranty Administration

MANUAL REVIEW

Review request

STAFF ACCESS

Create staff account

Market access

Staff can only retrieve records from the selected markets.

Action permissions

Choose exactly what this staff member can do. Final removal approval and staff management remain restricted to the main administrator.

SERIAL INVENTORY

Add serial inventory

1Scan lot numberScan once for this batch 2Scan serial numbersScan each unit continuously 3Review and saveImport the displayed list

Enter the lot and serial numbers manually, use a USB or Bluetooth scanner, or tap the camera button on a phone. Manual entries can be saved directly without pressing Enter.

Waiting for a lot number.

MANUAL REGISTRATION

Add a warranty for a customer

The serial number and lot number must already exist in Serial Inventory and must still be unregistered.